Acceptable Use Policy
Last updated: August 29, 2026
This Acceptable Use Policy ("Policy") governs your access to and use of the MoonDust website at moondustusa.com and any related pages, forms, accounts, or services (collectively, the "Site"). It forms part of our Terms and Conditions. By using the Site, you agree to this Policy.
MoonDust is a business-to-business manufacturer and supplier of pre-rolled cones, pre-rolled tubes, and blunt wraps. The Site is intended for licensed and lawful commercial buyers. If you do not agree to this Policy, do not use the Site.
1. Who May Use the Site
You may use the Site only if all of the following are true:
- You are at least 21 years of age.
- You are accessing the Site for a legitimate business purpose, on behalf of a business entity, and you are authorized to act for that entity.
- You are not barred from receiving our products or services under any applicable law, regulation, or sanctions program.
- Where our products are intended for use in a regulated market, you hold every license, permit, and registration that market requires.
The Site is not directed to consumers, minors, or the general public, and we do not knowingly permit their use of it.
2. What We Do Not Sell
MoonDust manufactures and sells unfilled paper products and packaging components. We do not sell, distribute, broker, or facilitate the sale of cannabis, hemp, tobacco, nicotine, or any other consumable, controlled, or regulated substance. Do not use the Site, our forms, or our contact channels to request, offer, arrange, or discuss the purchase or transfer of any such substance. Requests of that nature will be refused and the account or inquiry may be terminated.
3. Prohibited Conduct
You agree that you will not, and will not permit anyone acting on your behalf to:
Legal and regulatory
- Use the Site for any unlawful purpose, or in violation of any federal, state, local, or international law or regulation.
- Order products for use in a jurisdiction or application where their intended use would be unlawful.
- Misrepresent your licensing status, business identity, tax status, or the jurisdiction in which you operate.
- Divert, re-export, or resell products in violation of any export control, customs, or sanctions requirement.
Fraud and misrepresentation
- Provide false, inaccurate, outdated, or misleading information in any quote request, order, account registration, or form.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
- Use another party's payment method, purchase order, or account without authorization.
- Submit fraudulent chargebacks or payment disputes.
Intellectual property
- Submit artwork, logos, trademarks, or other content for custom production that you do not own or have written permission to use.
- Copy, reproduce, republish, scrape, frame, or redistribute any part of the Site, including product photography, specifications, sizing charts, copy, or design elements, without our prior written consent.
- Use our name, logo, or brand assets in a way that suggests endorsement, partnership, or affiliation that does not exist.
- Remove, obscure, or alter any copyright, trademark, or other proprietary notice.
Technical and security
- Attempt to gain unauthorized access to the Site, our servers, or any connected system, account, or network.
- Probe, scan, or test the vulnerability of the Site, or breach or circumvent any security, authentication, or rate-limiting measure.
- Introduce any virus, trojan, worm, logic bomb, or other malicious or technologically harmful material.
- Use any robot, spider, crawler, scraper, or other automated means to access the Site or harvest data from it, except for public search engine crawlers operating in accordance with our robots.txt.
- Interfere with, disrupt, or place an unreasonable load on the Site or its supporting infrastructure, including through denial-of-service attacks.
- Bypass, disable, or interfere with any bot-detection, CAPTCHA, or fraud-prevention control.
- Reverse engineer, decompile, or attempt to derive the source code of any part of the Site.
Content and communications
- Submit content that is defamatory, obscene, harassing, hateful, threatening, or otherwise objectionable.
- Submit content that promotes illegal activity, violence, or discrimination against any individual or group.
- Use the Site to transmit unsolicited commercial messages, spam, chain letters, or advertising.
- Collect or harvest contact information about other users, employees, or partners for solicitation purposes.
- Post reviews or testimonials that are false, paid-for without disclosure, or written by anyone other than an actual customer.
4. Content You Submit
You are solely responsible for any artwork, specifications, text, images, files, or other material you submit to us through the Site or in connection with an order ("Your Content"). By submitting Your Content, you represent and warrant that you own it or hold all rights necessary to use it for the purpose intended, and that its use by us will not infringe the rights of any third party or violate any law.
You grant MoonDust a non-exclusive, royalty-free license to use, reproduce, modify, and store Your Content solely as necessary to evaluate your request, produce your order, and maintain our records. We may refuse to reproduce any content we believe, in our sole discretion, to be unlawful, infringing, or inconsistent with this Policy, and we are not obligated to review or monitor content before or after submission.
5. Enforcement
We may investigate any suspected violation of this Policy. Where we believe a violation has occurred, we may take any action we consider appropriate, including:
- Issuing a warning or requesting corrective action.
- Refusing, suspending, holding, or cancelling any quote, order, or account.
- Blocking access to the Site from a given account, IP address, or network.
- Withholding delivery of goods pending resolution.
- Reporting the matter to law enforcement or a regulatory authority and cooperating fully with any resulting investigation, including by disclosing your identity and account information.
- Pursuing civil remedies, including injunctive relief and recovery of costs and attorneys' fees.
We may take these steps with or without notice, and doing so does not limit any other remedy available to us at law or in equity. Our failure to enforce any part of this Policy in a particular instance is not a waiver of our right to enforce it later.
6. Reporting a Violation
If you believe someone is using the Site in violation of this Policy, or that content on the Site infringes your rights, contact us at contact@moondustusa.com with a description of the issue, the relevant URL or order reference, and your contact information.
7. Changes to This Policy
We may revise this Policy at any time. The revised version takes effect when posted to this page, and the "Last updated" date above will reflect the change. Your continued use of the Site after a change means you accept the revised Policy.
8. Contact Us
Questions about this Policy can be directed to:
MoonDust
Houston, TX
Email: contact@moondustusa.com
Phone: 346-777-1322